One day last week Dean got an email from Chase saying there was suspected fraudulent charges on our credit card. This has happened before. Someone (not Dean) received a very legitimate looking email from Chase that requested verification of account numbers. Someone (not Dean) clicked the link & was brought to a very legitimate looking Chase website & that same someone (not Dean) had a momentary lapse in judgement & entered the info. Someone started to think that maybe that wasn't a smart thing to do & called the bank. Only about 15 minutes had gone by but someone had already charged a $300 plane ticket from one part of India to another. Yes, I know how stupid I was. That led to the hassle of having the account closed & new credit cards issued. I was also sure they said that they'd never send an email like what I received. Yeh I knew that. Like I said, momentary lapse in judgement. So when Dean got the email last week I was quick to tell him that they said they won't send an email so it must be a scam. Then my mom told me that Chase sent her an email & she doesn't have a credit card with them so I knew it was all a scam.
Fast forward to Thursday afternoon when Dean stopped to get gas & the credit card wouldn't work. He went to the bank & they told him there were "suspected fraudulent charges" so they'd frozen the account. One charge was like $38 for some international telephone service & the other was a $319 charge to an online shoe store. Dean told the guy at the bank that he'd have to check with me to make sure they were fraudulent. WTH??? First off, I don't know anyone to make international calls to. Second, yes, I love shoes. Yes, I buy a lot of shoes. NOOOOO I've never spend $319 on shoes at one time. I know a lot of people spend more than that on one pair of shoes but I've never done that. EVER!!! When I questioned him he said that he thought maybe I forgot to tell him. Wow. The really funny thing is that he didn't seem all that worked up at the thought that I'd spent that much on shoes. Which makes me think maybe a pair of Louboutins could be in my future?? HA!
Dean called the bank & had everything taken care of. For future reference, they won't send emails requesting account info but they will send one for suspicion of fraud. The charges were taken off the card & they sent us new cards. We got them yesterday so all is good.
Toodles!
Oh gosh! That is just awful and so scary that it all happened in such a short amount of time!
ReplyDeleteGlad y'all got it all squared away!
Hope your week is off to a great start, Traci!
XO
I hate that when it happens. Such a hassle. It happened to me once but never again! It's good that the bank is always liable for the fraudulent charges....Christine
ReplyDeleteThis is crazy stuff happening out here. My friend just had some charges from England. At least the companies stand behind their customers.
ReplyDeleteOh Traci, that is awful! I guess it could have been worse, huh? So glad ya'll were able to get it all straightened out. And really glad that you now know you can spend $319 on some shoes. You go girl, lol
ReplyDeleteUgh... that has to be so aggravating! I say DEF push for those $$ shoes! ;)
ReplyDeleteGlad all ended well.
There are so many crazy scams out there, it's difficult to keep up with them!
ReplyDeleteThat stinks! I am so sorry you had to deal with that. What a pain :(
ReplyDeleteTraci, this is so scary!! I feel so bad for you. Hugs
ReplyDeleteOh no, what a huge pain in the you know what!
ReplyDelete